Incident Lake

INTEGRATIONS

Keep your stack. Give the incident one place to live.

Most incidents touch a monitoring tool, a chat channel, a ticket queue and some record of what runs where. Incident Lake connects to the tools you already run instead of asking you to replace them, and pulls alerts, the live response, follow-up tasks and the final record into a single flow. Below is everything it connects to today, with a plain note on whether each connection only reads or can also write.

How reads and writes work

Connections to monitoring, code and documentation tools are read-only. Task sync with Jira, Backlog and ServiceNow becomes two-way (issue creation and status transitions) only after an admin turns it on. No integration sets severity or closes an incident; a person always makes that call.

Chat

Slack

Joins the incident thread and starts on an “@Incident Lake go” mention. Works across multiple workspaces.

Joins threads

Microsoft Teams

Joins Teams threads and runs the same step-by-step response it does in Slack.

Joins threads

Monitoring

Datadog

Opens incidents from monitor alerts; the agent looks at monitors, logs and traces while investigating.

Read-only

Sentry

Opens incidents from alerts and pulls in error details while investigating.

Read-only

Grafana

Opens incidents from alert webhooks and refers to dashboards during investigation.

Read-only

Zabbix

Opens incidents from triggers and folds related triggers into a single incident.

Read-only

Instana

Opens incidents from alerts and pulls in related context while investigating.

Read-only

Rollbar

Opens incidents from alerts and pulls in error details while investigating.

Read-only

Outlook (alert mailbox)

Ingests an alert mailbox to open incidents and keeps replies in sync.

Mail ingest + reply sync

Code, ITSM and tasks

GitHub

Brings in changes and releases so you can see what shifted right before things broke.

Read-only

ServiceNow

Search and link incident, problem and change records; task sync; CMDB sync.

Two-way (admin opt-in)

Jira

Turns response tasks into issues and keeps status aligned. Jira URLs are linked automatically.

Two-way (admin opt-in)

Backlog

Turns response tasks into Backlog issues and keeps status aligned. Backlog URLs are linked automatically.

Two-way (admin opt-in)

Docs and CMDB

Notion

Reads runbooks and other pages when investigating or drafting the record.

Read-only

Google Drive

Reads runbooks and other files when investigating or drafting the record.

Read-only

NetBox

Syncs infrastructure data into the built-in CMDB to power the service graph and blast-radius view.

CMDB sync

Everything else

Statuspage

Connects to your status page so stakeholders hear what is going on.

Stakeholder updates

Meeting bot

Joins Zoom, Google Meet or Teams calls, transcribes them and posts a summary to the incident notes.

Joins calls

Public API

Lets your own systems work with Incident Lake data.

API

MCP

Incident Lake runs a remote MCP server with OAuth, and the chat agent can use MCP tools.

MCP

Connect what you already run. Start free.

There's a free plan. Hook up one chat tool and one monitoring source and walk through a real alert end to end.