Incident Lake

INTEGRATION / SENTRY

When a Sentry spike is really an incident

A deploy goes out, a new TypeError starts climbing, and Sentry sends alert after alert. Often the developer who shipped it quietly starts fixing it alone, while support is already fielding tickets. Incident Lake opens an incident from the Sentry alert, groups the related alerts, and moves the conversation into a Slack or Teams thread where the team can see who is leading and what has been decided.

1

Alert fires

e.g. Sentry: TypeError spike in checkout-api

2

Opened and grouped

Related alerts attached to one incident, posted to Slack or Teams

3

People decide

Commander and severity confirmed by a human; recovery times recorded

Illustrative mock. Demo video coming soon.

What it does

  • Opens incidents from Sentry alerts
  • Groups related alerts under one incident
  • Lets the agent read Sentry error data (read-only)
  • Captures detection, mitigation and resolution times automatically
  • Feeds the postmortem draft

What it does not do

  • Resolve, assign or reconfigure anything in Sentry
  • Set severity or close incidents on its own
  • Page your on-call engineer

Setup at a glance

  1. Add the Sentry integration

    Register connection details in integration settings. Secrets are encrypted per tenant.

  2. Pick a channel

    Choose the Slack or Teams channel where new incidents should land.

  3. Fire a test alert

    Confirm the incident opens and posts. We share detailed steps during onboarding.

FAQ

Will Incident Lake change issue state in Sentry?

No. The Sentry connection is read-only. Triage, assignment and resolution in Sentry stay with your developers.

Can the fix be tracked in Jira?

Yes, if an admin enables task sync. Incident tasks can then create issues in Jira, Backlog or ServiceNow and keep status in step. Sentry itself stays read-only either way.

We're on Microsoft Teams, not Slack.

That's fine. Slack and Teams are both first-class.

Related

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