INDUSTRIES / HEALTHCARE
Care can't wait for the EHR to come back. Keep clinical operations and patient data protected when systems fail
Hospitals, clinics and care providers can't pause for an outage. Health data is a special category under GDPR, so a breach carries notification duties on top of the operational scramble. Incident Lake gives small IT teams one flow for the first decisions, the record and the regulatory paperwork, with clinicians and managers making every call that matters.
What makes incidents hard in healthcare
Systems stop; patient care doesn't
When the EHR, a departmental system or the network fails, someone has to decide which workflows move to downtime procedures, and fast.
IT teams are stretched thin
The same few people are calling vendors, updating wards and keeping the log, all at once.
Vendors have a way in
Remote maintenance access for medical equipment and outsourced services widen the attack surface. You need to know where those dependencies sit before something goes wrong.
Rehearse the decisions that keep care running
The scenario catalog includes healthcare and social care. Generate a scenario from your own environment with an LLM and approve it before use. Injects arrive on schedule and the debrief is drafted for you.
Track the GDPR deadline from the moment of awareness
Record when you became aware of a personal data breach and Incident Lake calculates the GDPR notification deadline. Draft from chat; your data protection lead decides whether to notify, and submits it.
Know which clinical services a vendor breach could reach
Register services, systems and suppliers in the built-in CMDB. During an outage the agent proposes which functions may be affected for your team to confirm, and if a supplier is breached the impact map shows where you depend on them.
Keep patient-related data in your environment
If incident data cannot go to an external LLM, Self-Hosted runs with a self-hosted model. Audit logs, SAML SSO, IP restrictions and per-feature permissions are covered on the security page.
References to GDPR are general information, not legal advice. Confirm your obligations with your data protection officer or legal advisers.
Walk through one past outage, start to debrief
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