INDUSTRIES / CRITICAL INFRASTRUCTURE
When power, water or the network goes down, everyone notices. Run the response with the same discipline as the plant
Energy, water, transport and telecoms operators carry a responsibility that extends well past their own customers. In Europe, NIS2 raises expectations on incident handling, reporting to authorities, supply-chain security and management accountability. Incident Lake helps operators exercise regularly, keep one reliable record of every incident, and see how a fault at one site ripples into the services people depend on.
What makes incidents hard for operators
OT, IT and field sites are tangled together
Control systems, business systems and equipment spread across regions. Knowing which failure affects which supply service, and where, takes more than an asset list.
Reporting duties keep growing
Significant incidents can trigger staged reports to authorities. When the regulatory narrative is written separately from the technical timeline, the two drift apart.
Lean teams, assets that never stop
The same few people end up making the first calls, keeping the log and preparing the report, often at night.
Exercise against scenarios from your sector
The scenario catalog covers energy, water, transport, logistics, IT and telecoms, and broadcasting. Scenarios are designed with reference to frameworks such as ISO 22301, ISO 22398 and NIST SP 800-84. Running drills does not by itself demonstrate compliance with any framework.
One record for the engineers and the regulator
Incident Lake does not ship NIS2 report templates or NIS2 deadline tracking today. What it gives you is a single timestamped record of detection, decisions, impact and recovery, so the facts a NIS2 report draws on are already in one place. For personal-data breaches it calculates the GDPR deadline and lets you draft from chat. A person decides what to report, and submits it.
Trace impact from site and asset to the service people rely on
The built-in CMDB links configuration items to a BCP business layer, with sites registered by country and region. During an incident the agent proposes the affected functions and sites; the commander confirms. If a supplier is breached, the impact map shows where you depend on them.
Keep data on infrastructure you control
If incident data cannot go to an external LLM, Self-Hosted runs with a self-hosted model. Audit logs, SAML SSO, IP restrictions and per-feature permissions are covered on the security page.
References to NIS2, GDPR and other frameworks are general information, not legal advice. Whether your organization is in scope, and what it must report, is for your legal team and the competent authority to confirm.
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