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In recent years, against the backdrop of global regulatory trends such as the U.S. SEC’s cybersecurity disclosure rules and NIST CSF 2.0, cybersecurity is shifting from a technical challenge at the operational level to a “management issue” for which executive leadership bears accountability.

However, in our survey of corporate personnel involved in system failure response, 72.0% of companies reported that “incident response is concentrated and dependent on just one or two specific individuals.”Furthermore, 88.9% of respondents indicated that the personnel on whom the company relies are likely to resign, change jobs, or be transferred within the next one to two years, revealing the serious reality that incident response—which is critical to business continuity—is dependent on the individual skills of specific personnel on the front lines.

When asked about the primary reason this “reliance on individual expertise” persists, 32.0% cited “it is not a priority for the organization (low management interest).” If this reliance on individual expertise is left unaddressed, it could lead to delays in initial decision-making and management reporting in the event of a major incident, potentially resulting in serious business risks such as prolonged business disruptions and a loss of public trust.We have published this report to sound the alarm about this current situation and to widely raise awareness of the importance of elevating incident response from mere “troubleshooting” to “strategic resilience activities” that enhance corporate trust.

The full report summarizing the detailed results is available for free download by filling out the form. We encourage you to take a look.